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Terms of Service

Last updated: July 3, 2026

These Terms of Service ("Terms") are an agreement between you and LoadHunter Inc., a Delaware C-corporation doing business as "Raisedash" ("Raisedash," "we," "us," or "our"). They govern your access to and use of Raisedash Academy — our online learning and compliance-tools platform at academy.raisedash.com — together with any courses, videos, forms, templates, workbooks, downloads, and related services we make available (the "Service").

By creating an account, purchasing a product, or otherwise using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

1. Who may use the Service

You must be at least 18 years old and able to enter into a binding contract. If you use the Service on behalf of a business (for example, a motor carrier), you represent that you are authorized to accept these Terms on its behalf, and "you" includes that business.

2. What we provide

Raisedash Academy sells digital educational products for the US trucking industry. These currently include:

  • the Safety & Compliance Course — video and text lessons accessed online;
  • the Compliance Forms Library — downloadable document templates;
  • the Compliance Workbook — a spreadsheet-based tracking tool;
  • downloadable kits — print-ready PDF packs (currently the DOT Audit Survival Kit, the New Carrier 90-Day Roadmap, the Accident Response Kit, and the Compliance Cheat-Sheet Pack); and
  • bundles or upgrades that combine the above.

The contents, format, and price of each product are described at the point of purchase. We may add, change, update, or discontinue products, lessons, forms, or features over time.

Updates and rule-change alerts. Where a product is described as including updates or rule-change alerts, we will make reasonable efforts to update the affected materials when relevant regulations materially change and to notify you at your account email, for as long as we continue to offer that product (see Section 5). This is a good-faith editorial service, not a monitoring, alerting, or compliance guarantee: it does not ensure that every change is caught or communicated, and it does not replace your own obligation to know the rules that apply to your operation.

30 Days of Answers. Where a purchase is described as including a support period, you may email [email protected] for 30 days from the purchase date with reasonable questions about using the products and the regulations they cover. Answers are general educational guidance under Section 2's "Educational purpose only" terms — not legal advice, not advice about a specific dispute, audit, or enforcement action, and subject to fair, non-commercial use.

Educational purpose only. The Service provides general information, training, and document templates to help you organize your own compliance efforts. It is not legal, financial, tax, or other professional advice, is not official government material, and is not a substitute for your own judgment or a qualified professional. We do not guarantee any particular result, including that you will pass an audit or inspection or avoid any fine, penalty, or enforcement action. Laws and regulations (including FMCSA and DOT rules) change and depend on your circumstances; you are responsible for confirming the requirements that apply to your operation. Where content is described as "current as of" a date, that reflects our understanding at that time only.

3. Accounts

Accessing purchased products requires an account. You may create one yourself, or — if you purchase as a guest — we create one for you using the email address you provide at checkout, and you can set a password afterward. You must provide an accurate email address that you control. You are responsible for keeping your login credentials confidential and for all activity under your account. Tell us promptly at [email protected] if you suspect unauthorized use. Accounts are personal to you or your business and may not be shared, sold, or transferred.

4. Purchases, pricing, and payment

  • Prices are shown in US dollars at checkout and exclude any taxes unless stated. You are responsible for applicable taxes.
  • Payments are processed by our third-party payment processor, Stripe. We do not receive or store your full card details. By purchasing, you authorize the charge and confirm you are permitted to use the payment method.
  • Purchases are one-time payments for the product(s) you select. They are not subscriptions and do not renew automatically unless expressly stated at checkout.
  • Access is granted after your payment is confirmed. If a payment is reversed, charged back, or fails, we may suspend or revoke access to the affected product(s).
  • We may correct obvious pricing errors and cancel or refund orders affected by such an error.

5. License and access

When you buy a product, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to access and use that product for your own internal business or personal compliance purposes, for as long as we continue to offer it and your account remains in good standing.

Any reference to "lifetime" or "ongoing" access means access for the operational lifetime of the product; it is not a promise that any product, lesson, video, or feature will remain available indefinitely. Downloadable materials (such as forms and workbook files) may be customized and used within your own business, and you may keep copies you have downloaded, subject to the restrictions in Section 6.

6. Restrictions

You agree not to:

  • share, resell, sublicense, rent, publish, or otherwise distribute the Service or its content, or provide access to anyone outside your business;
  • reproduce or redistribute the courses, videos, forms, or workbook as a competing or standalone product;
  • share your account or login, or access the Service using someone else's account;
  • download, record, scrape, or capture videos or other content except through features we provide, or circumvent any access control, signed link, or other technical protection;
  • reverse engineer, decompile, or attempt to extract source code, except where this restriction is prohibited by law; or
  • use the Service unlawfully, to infringe others' rights, or in a way that harms or interferes with the Service or other users.

We may suspend or terminate access for violations of this Section.

7. Intellectual property

The Service and its content — including courses, videos, text, forms, templates, workbooks, software, and the Raisedash name and logo — are owned by LoadHunter Inc. or its licensors and are protected by intellectual-property laws. Except for the limited license in Section 5, we grant you no rights in them. A document you create by filling a template with your own business information is yours; the underlying template remains ours.

8. Refunds

Refunds are limited. By purchasing, you acknowledge this policy:

  • Course. A purchase of the Safety & Compliance Course — whether sold on its own or as "The Complete DOT Compliance Program" with the Forms Library, Workbook, and kits included as free bonuses — is eligible for a full refund of the amount you paid only if you (a) request it within 14 days of the purchase date and (b) have completed 10 or fewer lessons at the time of your request. To request a course refund, email [email protected] from your account email address.
  • Forms Library, Workbook, and downloadable kits. These are delivered as immediately downloadable digital goods. Because you receive them in full at the time of purchase, purchases in which they are paid items — bought individually, as a paid bundle component, or via the toolkit upgrade — are non-refundable. We provide detailed previews so you can see what you are buying beforehand. (This does not limit the course refund above when they are included with the course at no additional charge.)
  • Approved refunds are issued to your original payment method through Stripe and may take several business days to appear. An approved course refund ends your access to the course and to any bonus materials that were included with it at no additional charge.
  • Nothing in this policy limits any refund or cancellation rights you have under applicable law that cannot be waived.
  • Please contact us before disputing a charge with your bank or card provider. Initiating a chargeback may result in immediate and permanent loss of access to all products on your account.

9. Third-party services

The Service relies on third parties — for example, Stripe for payments, cloud hosting and content-delivery providers, an email-delivery provider, and Google-based tools for the Workbook. Your use of those features may also be subject to the third party's own terms. We are not responsible for third-party services we do not control.

10. Availability; "as is"

We work to keep the Service available and accurate, but we provide it "as is" and "as available," without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the Service will be uninterrupted or error-free, or that content is complete or current.

11. Limitation of liability

To the fullest extent permitted by law, LoadHunter Inc. and its officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any lost profits, revenue, data, or goodwill, arising out of or relating to the Service — even if we were advised of the possibility. Our total liability for any claim relating to the Service will not exceed the amount you paid us for the product giving rise to the claim during the 12 months before the claim. Some jurisdictions do not allow certain limitations, so some of these may not apply to you.

12. Indemnification

You agree to indemnify and hold LoadHunter Inc. harmless from claims, losses, and expenses (including reasonable legal fees) arising from your misuse of the Service, your violation of these Terms, or your violation of any law or third-party right.

13. Suspension and termination

You may stop using the Service at any time. We may suspend or terminate your access if you breach these Terms, if required by law, or if we discontinue the Service. Provisions that by their nature should survive termination — including intellectual property, disclaimers, limitation of liability, and governing law — will survive.

14. Changes to these Terms

We may update these Terms from time to time. When we do, we will change the "Last updated" date above and, for material changes, take reasonable steps to notify you. Your continued use of the Service after the changes take effect means you accept the updated Terms.

15. Governing law and disputes

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws rules. Before filing any formal claim, you agree to first contact us at [email protected] so we can try to resolve the matter informally. Any dispute that cannot be resolved informally will be subject to the exclusive jurisdiction of the state and federal courts located in Delaware, and you consent to venue there, except where applicable law gives you the right to bring proceedings elsewhere.

16. General

These Terms, together with the Privacy Policy, are the entire agreement between you and us regarding the Service and supersede any prior agreements on that subject. If any provision is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms without our consent; we may assign them to an affiliate or successor (for example, in a merger or sale).

17. Contact

LoadHunter Inc. (Raisedash Academy)